New, Easy to use Online Shipping Form

After many years of countless phone conversations with our customers,  explaining our shipping process, we decided it was time to upgrade to today’s latest technology.  We have officially launched our new online, step by step shipping process. We believe this new online shipping process will provide our customers with the easiest experience possible, while in turn helping us obtain the information we need in a secure, seamless process that will help us handle their orders more efficently! Of course it took longer than we expected, but that is normal when it comes to upgrading to today’s cutting edge technology, and  we believe the extra effort will be worth it in the long run.

The process still offers two options for our customers. The first which is to print off a free FedEx shipping label, and use their own box to ship the garment to us. The second option is to request a free mailing bag with a free FedEx shipping label to use in shipping their garments in. Obviously, the first option will allow for faster service, as they can ship their garment the same day they fill out the form. If they do not have access to shipping materials, and don’t mind waiting a few more days to to receive their mailing bag, the second option might be better.

Either way, customers will now be guided through a step by step process that combines the requesting a shipping label, with the process of telling us about the services being requested, and providing the information needed to set up their account. The customer will receive an email confirmation, and we will receive a copy of the email alerting us to the incoming shipment.

If you are not in the Greater Kansas City area and are in need our services please feel free to utilize our new online step by step shipping process at: https://www.arrow-care.com/mail-order/

Time to put your furs safely away for the summer!

Bring in this coupon for special savings!

May Special - Don't miss this!

We offer the same specialized care for furniture also!

This is an example of how Arrow can make an old, damaged, faded or scratched piece of furniture look almost new. ARROW specializes in the restoration of original beauty and condition of leather chairs and couches. All work is done by hand and can be performed in our plant or on location and your home or office. During cleaning natural oils are restored to the leather to prevent the leather from further drying and cracking. Colors are re-tinted for a new appearance. The color finishes that are used allow the leather to breathe and to retain its soft, pliable texture. A clear finish is applied to protect against soiling and to protect the surface dye. For more information, or to order a pick-up click here.

EHow begins home cleaning care series featuring Bruce Gershon

The Ehow.com Leather & Fabric Care video series hosted by Arrow's Bruce Gershon has been released! To view the first featured video on ehow.com clothing care click here.

Once you view this video you will see the other video segments below it that you can view. In this series there are 16 other videos of in home clothing care and cleaning tips that covers care of Leather Garments, sofas, dry clean only clothing and much more…

Young entrepreneurs visit Arrow

The YMCA of Greater Kansas City Head Start program recently took a field trip to Arrow to learn about how shoes are cleaned. Arrow representatives taught the children all about shoes/boots and how we clean them! Plant staffers are shown posed with the kids.

Arrow now specializes in cleaning and restoration of fine LEATHER FURNITURE

Above is a good example of how Arrow's Leather Furniture technicians can take a faded and damaged chair that was destined for the scrap heap and bring it back to it's former glory and rightful place in your home.

Most cleaning and restoration work is done

in-plant, although we may be able to restore some items onsite. Call 816-931-2452 to set up appointment for an in-home estimate.

Be sure to check Arrow's Facebook page for details on our regular and monthly specials, discounts and coupons

Click here to go right to Arrow's Facebook.

Bruce Gershon chosen by E-How to demonstrate "do it yourself" care tips for leather and fabric

Coming soon to www.ehow.com... In this picture owner, Bruce Gershon, preps for his video shoot with ehow.com. Bruce will be featured in a series of Leather and Fabric care "how to" videos on ehow.com beginning in April of 2012.

Bruce was contacted by ehow.com through one of their producers who had used Arrow's services before. Her husband was going to throw away one of his old leather coats, and she did not want to get rid of it. She did a Google search on leather restoration, and came to the conclusion that Arrow was the best place to send this special coat. She shipped the coat to Arrow through our special online shipping program, and when they received the coat back they were more than thrilled with the results.

Being recognized as one of the premiere leather cleaners in the country ehow.com asked Bruce to do a Leather and Fabric Care “how to” video series. 17 helpful videos were filmed and will be posted on ehow.com starting in April.

Arrow's CEO, Bruce Gershon educates Dry Cleaners

Arrow owner, Bruce Gershon, was invited to Denver last weekend to address Dependable Cleaners Customer Service Representatives during their annual all-company meeting. Arrow Leathercare was one of five vendors selected to speak at this event, and of course the topic was skin identification, cleaning, and repairing of leather and suede. Dependable Cleaners put on a very entertaining and educational event, and in reviewing the evaluation forms employees filled out, the majority came away with more knowledge about leathers than any of the other four categories!

Gift Certificate issued in 1988 is presented and honored by Arrow!

When Arrow puts "No Expiration" on a Gift Certificate, it means it. As proof, a customer recently redeemed a $100.00 gift certificate that was issued in 1988...24 years ago. Did we claim a "statute of limitations"? Nope. We honored it. You can count on anything that Arrow says or claims. Like our marketing slogan. "Arrow Cares." We mean it. And you can count on it.

Sad story! Happy ending with Arrow!

This is a sad, sad story. The owner of this classic Prada handbag had used it, used it and USED IT!! Until it was terribly scratched, faded, stained, dirty and misshapen.

But the wise owner knew of a solution!...Arrow Leathercare Services, of course.

The sad story had a happy ending!

As this photo shows, the result was amazing! A cleaned and restored bag that might lead someone to think that it was brand new.

Prada will be proud!

Would you like to send a handbag for Arrow's TLC? Click here for free shipping.

Wanna A Good Laugh...or two...or three???

When Regis Philbin's wife, Joy, stained her expensive leather jacket on their nationally broadcast show, they sent it to Arrow. Here are some very funny clips from the show in which the event is discussed, both on Philbin's show and on KCTV5, which covered the story locally. The jacket was saved, of course!!!... thanks to Arrow. Watch and chuckle!

Chapter I

Chapter II

Chapter III

Is this a wonderful time of the year...or what???!!!

No matter where you live...Kansas City or Naples, Florida the season inspires us to cheerier dispositions and charitable works. We wish everyone a most productive and happy holiday season.

Home Laundry Causing Ocean Microplastic Pollution?

By now most Americans are aware of the Pacific Ocean's Great Garbage Patch, a Texas-sized clump of man-made trash floating in the middle of the ocean. But recently scientists discovered that home washing is a "major source" of "microplastic" pollution in the oceans.

Scientists have found pinhead-sized and smaller pieces of polyester and acrylic on shorelines and are tracing them back to home washing machines, according to an American Chemical Society report on a study in its Environmental Science & Technology publication.

In the study, a team of researchers combed 18 coasts looking for microplastics and found it in excess in densely populated areas. Testing showed the probable source to be wastewater from home washing machines. The team noted that 1,900 fibers can wash off a single garment. Worse, the team reported that the debris can contain hazardous ingredients that can be ingested by fish, then later, by humans who eat the fish.

In drycleaning, all microfibers are collected in the system's lint trap and none of the waste is allowed to flow outside of the plant. The report concludes, "Designers of clothing and washing machines should consider the need to reduce the release of fibers into wastewater and research is needed to develop methods for removing microplastic from sewage." Labeling all synthetic garments "dryclean only" could help save the day.

Arrow again a sponsor of the "Coats for Kids" campaign

Arrow Fabricare has again jumped in to help out for the 5th year on the 9th annual Coats for Kids Campaign - beginning Monday, November 7th and continuing to collect through December 9th. Arrow is working in cooperation with KMBZ Radio to collect usable coats and winter jackets - and cash.

There's always a need, and once again this year, the tough economy has put a an even bigger more painful crimp in lower-income budgets. When we can offer clean coats and jackets for school-age young people before the blustery onset of winter, it's a wonderful help for so many families. Last year, more than 9,000 coats and jackets were collected, cleaned by Arrow and Pride, and distributed by volunteers from Sertoma and the U.S. Army to the Kansas City, Kansas, Kansas City, Missouri, Hickman Mills and the Independence school districts.

Again this year, Arrow will have a large coat collection box in the lobby at 39th and Troost. Arrow's residential route customers are asked to separate, and clearly mark the bag with their donated coats. The Arrow route representative will gather the donated coats along with the customer's regular order. Check your closet for outgrown and unused coats! All sizes are needed.

KMBZ Radio will be broadcasting live from Arrow's Front Counter at the plant in midtown Kansas City, 3838 Troost Avenue, KCMO 64109. You are welcome to drop by and make a donation of a coat or some cash and have a little refreshment also.

Live Broadcasts will be:

4 pm to 6 pm - November 11th and

7 am to 9 am - November 30th

Thank you for helping make “Coats for Kids” a success again this year!

A HEARTFELT TESTIMONIAL FROM A CUSTOMER OF OUR FIRE RESTORATION DIVISION

"You can't improve on perfection. You took us under your wing and made us feel like family as we made our way through racks of belongings (after our fire). Taking me to see how the process worked made me even more appreciative of your hard work. Please don't change a thing (in the way you do business). It's a wonderful business. I believe Cindy D. with Allstate sent you to us. Whoever sent you, we will be eternally grateful. I will be honored to let everyone know of the understanding, personal and professional service you provided during such a difficult time. I truly hope no one would ever need to endure this. But the compassion you showed to our family will surely be rewarded to you and each of your hard-working employees."

Forever Grateful, Kurt, Kathy and Matt M. - Kansas City

Our new processing plant in central Kansas City, Kansas

Here's a pix of Arrow's newest plant, just opened a couple of months ago. The address is 1330 Washington Blvd., Kansas City, KS 66102. It's about 22,000 sq. ft. and is designed to do all the processing for Arrow Fire & Water Restoration - www.arrow-fire.com - Blanc Plume Fine French Laundry - www.BlancPlume.com and Arrow Drapery -www.ArrowDrapery.com

Arrow attracts customers from far and wide!

We were just looking at the statistics for our website traffic this morning and were reminded how Arrow has grown from a local dry cleaner into a national source of the finest dry cleaning, leather and suede cleaning and restoration, fine french laundry, wedding gown cleaning and preservation and much...much...more. It's become big business here on the corner of 39th and Troost in Midtown Kansas City.

Here are a few of where our customers are coming from...just in the last few hours:

Thornhill, Ontario

Greenhill, South Carolina

Tyler, Texas

Jackson, Wyoming

Nantucket, Mass.

Pittsburgh, Pennsylvania

Vallejo, California

Helena, Arkansas

Morris Plains, New Jersey

Newark, New Jersey

Brighton, East Sussex, United Kingdom

Singapore, Singapore

New Haven, Conn.

Woodsocket, Rhode Island

....and on and on and on! Plus a bunch from nearby our plants in Kansas City.

Many, many thanks to all our customers from all around the 50 states...and even some from across the seas. If you'd like to read what they have to say about us, here is a link to hundreds of testimonials.

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